Shipping policy
Shipping Policy – Gael Wraps LLC
OVERVIEW
We at Gael Wraps LLC are committed to getting your orders to you safely and on time. This Shipping Policy explains how we process, handle, and ship your purchases. By placing an order with us, you agree to the terms outlined below.
Processing Time
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Custom orders, large-volume orders, or items requiring special preparation may take longer. If there’s a delay, we will notify you via email.
Shipping Methods & Delivery Times
We offer the following shipping methods (delivery times are estimates):
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Priority/Overnight Shipping: 1–2 business days
Delivery times may vary based on your location and carrier availability.
Shipping Rates
Shipping costs are calculated based on order weight, size, and destination. Exact shipping costs will be shown at checkout before payment.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
International Shipping
We currently ship to select countries outside the U.S. International shipping rates and delivery times will vary depending on your location. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. Gael Wraps LLC is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost, Stolen, or Damaged Packages
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If your package is lost or stolen, please contact us immediately at gaelwraps@gmail.com
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If your package arrives damaged, please take photos of the damage and email them to us within 48 hours of delivery. We will work with the carrier to resolve the issue.
Title & Risk of Loss
Once we transfer your order to the carrier, title and risk of loss pass to you, even if the carrier loses or damages your package.
Changes to Shipping Policy
Gael Wraps LLC reserves the right to update or change this Shipping Policy at any time. The most current version will always be available on our website.
Contact Us
If you have any questions about shipping, please email us at gaelwraps@gmail.com or call (714) 716-0011.